1. What products and services do you offer?
We offer a range of services including:
Commercial Property Development and Building Projects
Online Trading
Wholesale and Retail Sales
Marketing and Advertising Services
Online Computer Games Activities for All Platforms
2. How do I place an order?
To place an order, simply browse our website, select the products or services you want, and proceed to checkout. If you are purchasing physical products, you will be prompted to enter your shipping details.
For services like online trading or game purchases, follow the on-screen instructions after selecting the service.
3. Can I change or cancel my order?
Once your order is confirmed, we may not be able to modify or cancel it. If you need to make changes, please contact us immediately at [email protected], and we will do our best to assist you.
4. What payment methods do you accept?
Payment methods available at checkout.
5. How long will it take to receive my order?
For physical products: Orders are processed within 1 to 3 business days, and delivery takes 3 to 7 business days depending on your location within Malaysia.
For digital products and services: Delivery is instant or within a few minutes after the transaction is completed.
6. Do you offer international shipping?
Currently, we only offer domestic shipping within Malaysia. Please stay tuned for future updates regarding international shipping.
7. How can I track my order?
Once your order has shipped, you will receive an email containing tracking details. You can use the tracking number to monitor the status of your shipment.
8. How do I request a refund?
For physical products, refunds can be requested within 7 days of receiving the product. For digital products or services, refunds are generally not accepted once the transaction is processed, unless the service was not delivered as promised.
For more details on how to request a refund, please refer to our Refund Policy.
9. What if my product is damaged or lost during shipping?
If your product is damaged or you experience issues with delivery, please contact us immediately at [email protected], and we will assist in resolving the issue.
10. How do I contact customer support?
For any questions or issues, please feel free to reach out to us via email at [email protected]. Our customer support team is available to assist you with any inquiries.