1. No Refund Policy for Digital Products and Services

All sales of digital products, including online games, services, or marketing solutions, are final and non-refundable once the order is processed and delivered.

2. Refunds for Physical Products

For physical goods such as merchandise or products sold through our platform:

• You must request a refund within 7 days of receiving the product.

• The product must be unused, in its original packaging, and in the same condition you received it.

• Shipping fees are non-refundable unless the return is due to our error.

3. How to Request a Refund

To request a refund, please contact us at [email protected] with your order number and reason for the return. Once we receive your return request, we will inspect and notify you about the approval or rejection of your refund.

4. Refund Processing

If approved, your refund will be processed to your original method of payment within 7 to 14 business days.

5. Late or Missing Refunds

If you have not received your refund after the stated period:

• Check your bank account again.

• Contact your credit card company or bank.

• If you still have not received your refund, please email us at [email protected].

6. Return & Refund Process:

1. Submit a Request
   Email us at [email protected] within 7 days of receiving your order. Include your order number, product details, and reason for return.

2. Approval Confirmation
   Our support team will review your request and respond within 3 business days. Approved returns will be given a Return Authorization (RA) number.

3. Return the Product
   Ship the item(s) back in original condition and packaging within 7 days after approval. Return shipping is at the buyer’s expense unless the return is due to a product defect or shipping error.

4. Inspection & Refund
   Once received and inspected, we will issue a refund to your original payment method within 5–10 business days.

7. Conditions for Return:

• Item must be unused, undamaged, and in original packaging.

• Returns must include proof of purchase (e.g., order confirmation email).

• Digital products or services (e.g., online game credits) are non-refundable once delivered unless faulty or not delivered.

• We reserve the right to reject returns that do not meet these conditions.

8. Refund Method:

• Refunds will be processed to the original payment method used.

• Shipping fees (if any) are non-refundable, unless due to seller error.

8. Acceptance of Terms

By clicking the button in the checkout, you acknowledge that you have read, understood, and agree to our Return & Refund Policy.